Legal

Terms & Conditions

Website: Bespoke Effective date: 14 April 2026 Version: 1.0

1. Acceptance of Terms

These Terms & Conditions govern your access to and use of the Bespoke website at https://bespokeacornunits.com/ (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

2. Description of Service

Bespoke provides an online catalogue and product configurator for bespoke furniture. The Site allows users to browse product categories, view product imagery, explore specifications and configuration options, and submit enquiries regarding customised products and related services.

The Site is primarily an information, product discovery, and enquiry platform. Unless expressly stated otherwise, use of the Site does not create a binding order, guarantee product availability, or amount to acceptance of any offer.

3. Account Registration and Responsibilities

The Site does not currently require public users to create an account in order to browse products or submit an enquiry. If accounts are introduced in the future, you must provide accurate information, keep your details up to date, and maintain the confidentiality of your login credentials.

You are responsible for all activity carried out under your account. We may refuse registration, suspend access, or disable accounts where we reasonably believe there has been misuse, unauthorised access, or a breach of these Terms.

Access to any administrative or restricted area of the Site is reserved for authorised users only.

4. Acceptable Use Policy

You agree not to misuse the Site. In particular, you must not:

  • Use the Site for any unlawful, fraudulent, abusive, or misleading purpose
  • Submit false enquiries or impersonate another person
  • Attempt to gain unauthorised access to the Site, its server, admin area, or related systems
  • Interfere with the operation, availability, or security of the Site
  • Upload malicious code, viruses, or harmful scripts
  • Scrape, harvest, or systematically extract content or product data without written permission
  • Use bots, crawlers, or automated systems in a way that imposes unreasonable load on the Site
  • Use the Site to infringe intellectual property rights or privacy rights
  • Use enquiry forms for spam or unsolicited communications

5. Payment and Billing

The Site currently functions primarily as a catalogue and enquiry platform. Unless expressly stated otherwise, submitting an enquiry does not create a binding order and does not trigger any payment obligation.

Any prices shown on the Site are for general information only and may be indicative. Final pricing may depend on configuration, bespoke requirements, materials, dimensions, delivery, installation, taxes, and final quotation.

If online ordering, deposits, or account-based billing are introduced later, those services may be governed by additional commercial terms or quotation documents.

6. Intellectual Property

All content on the Site, including text, layout, design, branding, logos, graphics, product descriptions, imagery, configuration logic, and source code, is owned by or licensed to Bespoke and is protected by intellectual property laws.

You may view and use the Site only for personal, lawful, non-commercial informational purposes. You must not copy, reproduce, distribute, modify, republish, mirror, scrape, or commercially exploit any part of the Site without prior written permission.

If you submit content to us, including messages, enquiry details, product configuration information, or supporting materials, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, reproduce, and process that content for the purpose of responding to your enquiry and operating the Site.

7. Disclaimers and Limitation of Liability

The Site is provided on an “as is” and “as available” basis. While we aim to keep content accurate and current, we do not guarantee that the Site will always be uninterrupted, secure, error-free, or free from bugs.

Product images, finishes, colours, dimensions, materials, and configurator outputs are intended for general guidance only. Appearance may vary depending on screens, lighting, production tolerances, and bespoke specifications.

To the fullest extent permitted by law, Bespoke excludes all implied warranties, representations, and conditions not expressly set out in these Terms. We shall not be liable for any indirect, incidental, special, consequential, or punitive loss, including loss of profits, data, business, goodwill, or opportunity arising from use of the Site.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bespoke, its affiliates, officers, employees, contractors, and service providers from and against claims, liabilities, losses, damages, costs, and expenses, including reasonable legal fees, arising out of or related to your misuse of the Site, your breach of these Terms, your infringement of any third-party rights, or your unlawful conduct.

9. Termination and Suspension

We may suspend, restrict, or terminate your access to the Site, or to any restricted functionality, at any time where we reasonably believe that:

  • You have breached these Terms
  • Your use presents a security risk
  • Your activity is unlawful, abusive, deceptive, or harmful
  • We are required to do so by law
  • Continued operation of the Site or your access to it is no longer commercially or technically viable

Termination does not affect any rights or obligations that accrued before termination.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any dispute, claim, or controversy arising out of or in connection with these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory law in your place of residence provides otherwise.

11. Changes to These Terms

We may amend these Terms from time to time. When we make material changes, we will publish the updated version on the Site and revise the effective date shown at the top of this document. Your continued use of the Site after updated Terms are published constitutes acceptance of the revised Terms.

12. Contact

For legal notices or any questions about these Terms, please contact:

Email: sales@bespokeacornunits.com